What Does “Fully Managed” Actually Mean?
“Fully managed” means we take care of absolutely everything. You don’t pay for the machine. You don’t pay rental fees. You don’t pay for installation, restocking, maintenance, or repairs. You don’t handle cash. You don’t chase invoices. You don’t deal with out of stock complaints.
Our business model is simple: we make our money from the products sold through the machine. Your employees pay for what they take via contactless payment, and we reinvest that revenue into keeping the machine fully stocked, operational, and profitable for both parties.
It’s a genuine win win. Your team gets convenient access to premium refreshments. We get a retail location. You get all the benefits without any of the costs or responsibilities.
What’s Included in Our Fully Managed Service
Free Smart Vending Machine
We provide a premium AI powered smart fridge worth several thousand pounds. At no cost to you. You simply provide the floor space and a power socket.
Free Installation & Setup
Our team delivers, positions, connects to power and Wi Fi, stocks with products, and tests the payment system. Installation typically takes under two hours.
Regular Restocking
We monitor stock levels in real time via our cloud system. When inventory runs low, we schedule a restock automatically. You’ll never face an empty fridge.
Full Maintenance & Repairs
Technical fault, payment issue, or hardware failure. We fix it fast, usually within 24 hours. All repairs are covered at no cost to you.
Remote Monitoring & Support
Every smart fridge is connected to our central monitoring system. We track sales, stock, machine health, and payments in real time. Proactively fixing issues before you notice.
Product Customisation
We tailor the product selection to suit your team. More healthy snacks? Plant based options? Allergen friendly products? Just let us know during setup.
How Our Fully Managed Service Works
Request a Free Site Survey
Get in touch via phone, email, or our contact form. We’ll arrange a no obligation site visit to assess your space and recommend the best placement.
We Install Your Free Smart Fridge
We deliver, install, stock with premium products. The whole process takes under 2 hours and is scheduled around your business.
Your Team Enjoys Premium Refreshments
From day one, 24/7 access to cold drinks, snacks, and coffee. Open the fridge, take what you want, pay via contactless card or mobile wallet.
We Handle Everything Else
Restocking, maintenance, payment processing, inventory management, technical support. We take care of it all. You don’t lift a finger.
Why Businesses Choose Our Fully Managed Service
Zero Financial Risk
No upfront investment, no rental fees, no hidden costs. If it doesn’t work out, we simply remove the machine. You’ve risked nothing.
No Operational Burden
No staff needed to manage the machine, handle cash, chase suppliers, or deal with complaints. We own the entire process from start to finish.
Premium Products Your Team Wants
Coca Cola, Starbucks, Doritos, Kettle Chips, Walkers, protein bars, healthy snacks. Brands your team recognises and enjoys.
Modern, Contactless Technology
Contactless cards, Apple Pay, Google Pay, Samsung Pay. No coins, no notes. The same seamless payment experience your team uses everywhere else.
Boost Team Morale & Productivity
Easy access to refreshments means less time leaving the building and more focus on work. A small thing that makes a big difference.
Support a Local Business
We’re a Bedfordshire based company. When you work with EM Smart Vending, you’re supporting local jobs, local suppliers, and local entrepreneurship.
Built to Scale With Your Business
Whether you need one machine for a single office or multiple units across several sites, our fully managed service scales effortlessly. Every machine gets the same premium service. Regular restocking, full maintenance, real time monitoring, and dedicated support.
We currently serve businesses across Bedfordshire, Buckinghamshire, Hertfordshire, and Northamptonshire. From 80 person offices to 2000 person warehouses.
Frequently Asked Questions
Is there really no cost to my business?
Correct. We provide the machine, installation, restocking, and maintenance at no cost to you. Our revenue comes from product sales, not rental fees or service charges.
What’s the catch?
There isn’t one. We need great locations for our smart fridges, and businesses need convenient refreshments for their teams. It’s a straightforward partnership that benefits both parties.
How long is the contract?
There is no contract, we offer a 3 month trial. If you’re unhappy with the service, we’ll remove the machine with no penalties or exit fees.
Can we try it for a few months before committing?
Absolutely. We’re happy to start with a trial period so you can assess usage levels and team feedback before committing long term.
Do you provide machines for residential buildings or public spaces?
Yes. Whilst our core market is offices and workplaces, we also install smart fridges in apartment buildings, student accommodation, gyms, leisure centres, and care homes. Get in touch and we’ll discuss your specific requirements.
What if we already have a vending machine contract?
If you’re tied into an existing contract, get in touch anyway. We’ll help you explore your options when the contract ends or if we are able to provide other products your current supplier may not be able to provide.
